Act Cloud
Dedicated virtual machines on ACT's private cloud, with 100% national infrastructure, sized to fit your operation.
Service overview
Act Cloud is ACT Tecnologia's infrastructure-as-a-service (IaaS): dedicated virtual machines, hosted on a private cloud with 100% national infrastructure, inside a Tier 3 Data Center, with CPU, memory, and storage sized to fit your operation. The infrastructure layer (hypervisor, network, storage, and standard backup) is fully operated by ACT; the operating system, applications, and databases installed by the client remain the client's responsibility, with management and licensing services available on request.
Dedicated, configurable VM
vCPU, memory, and storage sized to the application profile, with contractual expansion at any time, without needing to migrate environments.
High-performance infrastructure
Intel Xeon processors and high-performance (High IOPS) disks, in an environment with power, cooling, and connectivity redundancy.
Backup and continuity
Automatic daily snapshot with 15-day retention, failover in case of hardware failure, and a contractual availability SLA.
VM configuration and capacity
Each Act Cloud VM is sized to fit the application, with no fixed off-the-shelf plans. The resources below can be adjusted at any time, through a contract adjustment.
| Resource | Specification |
|---|---|
| Processor | Intel Xeon, in a hyperconverged environment |
| vCPU | Sized to the application profile |
| RAM | Sized to the application profile |
| Storage | High-performance disk (High IOPS), volume as contracted |
| Operating system | Linux (Ubuntu, Debian, and other distributions) or Windows Server |
| Network traffic | Unlimited |
Reference configurations (vCPU, RAM, storage) are listed in each project's commercial proposal. Capacity adjustments don't require a VM swap or reinstallation.
Access and connectivity
The VM can be accessed via a dedicated public IP or via NAT, depending on the use case. The choice affects how the application is exposed to the internet.
| Access model | How it works | Recommended for |
|---|---|---|
| Dedicated public IP | The VM receives its own public IP address, with exposure controlled by firewall rules | Sites, APIs, and services that need to be accessed directly over the internet |
| Access via NAT | The VM operates behind ACT's NAT, without a direct public IP | Internal environments, processing, and systems accessed via VPN or tunnel |
National network structure: internet link of up to 1 Gbps per environment, with low latency, DDoS protection, and connectivity to multiple internet exchange points (IX.br) and Brazil's main networks, for a stable experience anywhere in the country.
Backup and data protection
Every Act Cloud VM ships with automatic backup included, with no extra configuration from the client.
| Item | Specification |
|---|---|
| Backup | Automatic daily snapshot |
| Retention | 15 days by default, extendable as the client needs |
| Continuity | Automatic failover in case of hardware failure, on redundant infrastructure |
The snapshot protects the VM as a whole (operating system, configuration, and data). Routines specific to an application or database are handled as an additional service.
Environment security
Firewall managed by ACT
Security rules applied and administered by ACT, with no direct client access to the configuration. A dedicated firewall for the client's VPC can be set up as a specific project.
Redundant environment
Tier 3 Data Center with power, cooling, and connectivity redundancy, reducing single points of failure.
Need more?
A dedicated firewall for the client's VPC, VPN, and an additional public IP are evaluated as add-ons to the environment, depending on the project scope.
Additional services on request
Act Cloud delivers the infrastructure: VM, hypervisor, network, and standard backup. From there, practically any need can be added to the plan as the operation requires it, from licensing to full environment management.
Licensing
Windows Server, SQL Server, GO-Global, and other licenses, provided along with the VM upon contracting.
VM management
Administration of the operating system, applications, and environment (as in ACT's Server Management), for those who don't want to operate it themselves.
Custom backup and retention
Extended retention beyond the standard 15 days, or routines specific to an application or database.
Advanced network and security
Additional public IP, dedicated firewall for the client's VPC, VPN, and advanced monitoring, depending on the project scope.
Practically any additional need can be evaluated and added to the plan. Talk to ACT to size exactly what your operation needs.
Specifications
| Hosting | ACT private cloud, in a Tier 3 Data Center in Brazil |
| Connectivity | Internet link of up to 1 Gbps, low latency, and DDoS protection |
| Availability (SLA) | 99.5% monthly, excluding scheduled and previously communicated downtime |
| Support hours | Monday to Friday, 8:30 AM–12:00 PM and 1:00 PM–5:30 PM, except national and local holidays |
| Response: Emergency | Up to 4 business hours (system fully down), via remote access |
| Response: Urgent | Up to 6 business hours (system partially down), via remote access |
| Response: Specific cases | Up to 12 business hours (not affecting the system), via remote access |
| Response: Rescheduling | Up to 24 business hours, via remote access |
| Monitoring | Continuous, by ACT's NOC |
A single point of responsibility.
ACT operates the infrastructure end to end (provisioning, network, backup, and support), with a single team behind every ticket.
Want to know if Act Cloud solves what your operation needs?
Talk to ACT and understand, with clarity, how this solution fits your environment.
Talk to ACT