Legal document

Privacy Policy

Last updated: September 30, 2026

ACT Tecnologia takes seriously the protection of personal data belonging to anyone who visits this website, contacts us, or becomes our client. This policy clearly explains what data we collect, what we use it for, who we share it with, and what rights you have over it, in accordance with Brazil’s General Data Protection Law (Lei nº 13.709/2018, LGPD).

1. Who is the data controller

The controller of the personal data processed on this website is ACT Soluções de Tecnologia Ltda (ACT Tecnologia), CNPJ 31.219.761/0001-62, headquartered at Rua Doutor Laranjeiras, 1320, Sala 1, Batel, Guarapuava, PR, Brazil, ZIP code 85015-290. Questions about this policy or about the processing of your data can be sent to dpo@acttecnologia.com.br.

2. What data we collect

We collect personal data in the following situations:

  • Contact form: name, company, email, phone number, subject (optional), and the content of the message sent.
  • Contact via WhatsApp: phone number and the content of the conversation, when you reach out through the site’s WhatsApp button. On campaign pages, the ready-made message includes a short reference code that makes it possible to link the conversation to the ad or page of origin.
  • Browsing the site: access data automatically collected by cookies and analytics tools (IP address, browser type, pages visited, time spent), detailed in our Cookie Policy.

We do not collect sensitive data (such as racial origin, religious belief, or health data) through this website, and we do not request this type of information in our forms.

3. What we use your data for

We use the data we collect to:

  • Respond to your messages and requests for contact or quotes;
  • Understand how the site is used, to improve content, navigation, and performance;
  • Show more relevant ads and measure the performance of marketing campaigns, when you consent to marketing cookies;
  • Comply with legal or regulatory obligations, when applicable.

We do not use your data for automated decision-making that produces legal effects or a significant impact on you.

4. Who we share your data with

We do not sell or rent personal data to third parties. We only share data with:

  • Technology service providers that operate on our behalf, such as Google (Analytics and Tag Manager, with your consent, for traffic analysis and advertising on Google Ads; and Google Workspace, to receive contact form messages) and Meta (WhatsApp, to enable service, and the Meta Pixel, with your consent, for targeted advertising on Facebook and Instagram), OpenAI (the ChatGPT Ads measurement pixel, with your consent, to measure the results of ads shown on ChatGPT) and Cloudflare (website protection and delivery, with the cf_clearance security cookie, anti-bot verification of the contact form, and aggregate performance measurement, without cookies), each subject to its own privacy policy. Some of these providers may process data outside Brazil;
  • Public authorities, when required by law, court order, or a request from a competent authority.

5. Cookies

This website uses cookies for basic operation and, with your consent, for traffic analysis and to measure and personalize ads. You can change your choice at any time through the “Cookie preferences” link in the footer. Full details are in our Cookie Policy.

6. How long we keep your data

We keep personal data for as long as necessary to fulfill the purpose for which it was collected, or for the period required by legal or regulatory obligation. Contact messages are kept while there is an active or potential business relationship, and may be deleted at the data subject’s request, subject to any legal retention obligations.

7. Data security

We adopt reasonable technical and administrative measures to protect the personal data under our responsibility against unauthorized access and against destruction, loss, alteration, communication, or improper disclosure.

8. Your rights as a data subject

Under the LGPD, you have the right to:

  • Confirm whether we process your data;
  • Access the data we hold about you;
  • Correct incomplete, inaccurate, or outdated data;
  • Request anonymization, blocking, or deletion of unnecessary data or data processed in violation of the law;
  • Request the portability of your data to another service provider, upon express request;
  • Request the deletion of data processed with your consent, except in cases where the law requires retention;
  • Obtain information about public and private entities with which we share data;
  • Withdraw your consent at any time (for cookies, also through the “Cookie preferences” link in the footer).

To exercise any of these rights, contact us at dpo@acttecnologia.com.br. We will respond within the timeframe established by the LGPD.

9. Changes to this policy

This Privacy Policy may be updated periodically to reflect changes in our practices or in applicable law. The date of the last update is shown at the top of this page. We recommend revisiting this document from time to time.

10. Contact

If you have questions about this Privacy Policy or about how we handle your personal data, get in touch: